Shipping Policy

Effective Date: May 19, 2026

Welcome to FC Bird Supply. We are committed to providing a secure, transparent, and reliable shopping experience for every customer across the United States. This Shipping Policy explains how orders are processed, shipped, delivered, and supported through our store.

At FC Bird Supply, customer trust and satisfaction are our highest priorities. We work hard to ensure every order is handled carefully, processed efficiently, and delivered within the stated timelines.

Order Processing Time

All orders placed through our website are reviewed and processed within 1–3 business days after successful payment confirmation.

Processing includes:

  • Order verification
  • Product quality inspection
  • Secure packaging
  • Shipping label preparation
  • Carrier dispatch coordination

Orders are processed Monday through Sunday during our regular business hours:

Business Hours:
Mon – Sun | 10:00 AM – 5:00 PM

Orders placed on holidays or during periods of unusually high demand may require additional handling time. If delays occur, customers will be notified as soon as possible.

Shipping & Delivery Time

After processing is completed, orders are shipped to the customer’s delivery address.

Estimated Delivery Time:

  • Processing Time: 1–3 Business Days
  • Shipping Time: 5–7 Business Days
  • Estimated Total Delivery Time: 6–10 Business Days

Please note that delivery estimates are not guaranteed and may vary due to:

  • Weather conditions
  • Carrier delays
  • Peak shopping seasons
  • Incorrect shipping information
  • Remote delivery locations
  • National holidays or unforeseen logistical interruptions

We always strive to deliver orders as quickly and safely as possible.

Shipping Coverage

FC Bird Supply currently ships within the United States.

We are continuously working to expand our shipping availability and improve our customer service experience.

Order Tracking

Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take time to appear depending on the carrier’s system and scanning schedules.

Customers can monitor shipment progress using the tracking details provided after dispatch.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

FC Bird Supply is not responsible for delays, failed deliveries, or lost packages caused by:

  • Incorrect addresses
  • Missing apartment/unit numbers
  • Invalid contact information
  • Customer input errors

If an address issue is discovered after placing an order, customers should contact us immediately.

Lost, Delayed, or Damaged Packages

We understand how important every order is and we take shipping concerns seriously.

If a package is:

  • Delayed beyond normal delivery expectations
  • Lost during transit
  • Delivered damaged

Please contact our support team promptly so we can investigate the issue and assist with a resolution.

While we work closely with shipping carriers, transit delays caused by third-party logistics providers may occasionally occur and are outside our direct control.

Multiple Shipments

In some cases, orders containing multiple items may arrive in separate packages depending on:

  • Product availability
  • Warehouse logistics
  • Packaging safety considerations

Customers will not be charged additional shipping fees for split shipments unless otherwise stated during checkout.

Delivery Responsibility

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

We recommend customers ensure that delivery locations are secure and accessible to avoid theft or misplacement.

Shipping Policy Updates

FC Bird Supply reserves the right to update or modify this Shipping Policy at any time to reflect operational, legal, or service-related changes.

Any updates will be posted on this page with the revised effective date.

Contact Information

If you have any questions regarding shipping, order processing, or delivery updates, please contact us:

FC Bird Supply
831 Chestnut St, Lebanon, PA 17042, United States
Phone: +1 (717) 675-3407
Email: support@fcbirdsupply.com

Business Hours:
Mon – Sun | 10:00 AM – 5:00 PM

Thank you for choosing FC Bird Supply. We appreciate your trust and look forward to serving you with dependable products and professional customer support.